Terms and Conditions

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Terms and Conditions

Welcome to ipeterskincare.com.au website. By accessing or using this website, you agree to comply with and be bound by the following terms and conditions of use. Please read these terms and conditions carefully before using our website.

1. Agreement to Terms

By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, then you may not access the website.

2. Privacy Policy

Please review our Privacy Policy, which also governs your use of our website, to understand our practices.

3. Products and Services

All products and services available on our website are subject to availability. We reserve the right to discontinue any product or service at any time.

4. Pricing and Payment

All prices are listed in AUD and are subject to change without notice. Payment is required at the time of purchase.

5. Shipping and Delivery

Please refer to our Shipping Policy for information on shipping rates, delivery times, and other shipping-related details.

6. Returns and Refunds

Please refer to our Returns and Refunds Policy for information on our return process, eligibility criteria, and refund procedures.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of IPETER SKINCARE and is protected by copyright and other intellectual property laws.

8. Prohibited Uses

You are prohibited from using this website for any unlawful purpose or in any way that violates these Terms and Conditions.

9. Limitation of Liability

In no event shall IPETER be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of this website.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Australia.

11. Changes to Terms and Conditions

We reserve the right to modify or replace these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this page.

Contact Us

If you have any questions about these Terms and Conditions, please send us a message through this website.

Return and Refund Policy

Shipping Policy - Australia wide only

After placing your order, you will receive an order confirmation sent to your email address. Upon shipping your order, you'll receive an automated email containing tracking information. Orders above $80 are eligible for FREE shipping. Orders $80 and below incur a $10 shipping charge. Your order will be dispatched within 1-4 business days. Shipments are handled through Australia Post eParcel, with an estimated delivery time of 3-10 business days.

Cancellations

For order cancellations, please send us a message through this website.

Refund Policy

Please inspect your order upon receipt and notify us immediately if the item is defective, damaged, or incorrect. We will promptly address the issue to ensure your satisfaction.

We offer a 30-day return policy, allowing you to request a return within 30 days of receiving your item. To be eligible for a return, the item must be in its original condition, unused, and in its original packaging. Additionally, you'll need the receipt or proof of purchase.

Contact us through this website and we'll provide you with a return shipping label and instructions on where to send the package.

Once we receive and inspect your return, we'll notify you of the approval status for your refund. If approved, the refund will be processed automatically to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.

Terms and Conditions

Return and Refund Policy

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